Internet marketing

Internet marketing is the older name for the same job.

Internet marketing means promoting a business through the internet — search, a website, email, social and paid media. It is the same discipline now called web marketing, digital marketing or online marketing; the name changed, the work did not. What did change is which parts of it still work, and we have been publishing under this phrase since 2003, so we can show you rather than tell you.

2003

The year our first post using this phrase went up. It is still online.

700 +

Posts in the archive, written across three names for the same job

20 +

Years of it done rather than read about

20,700 +

Client keywords in Google's top three, measured in Ahrefs

// The Names

Four names, one job, and one distinction that is real

People arrive at this subject through whichever term they were taught, and then worry they are behind. Mostly they are not. Here is what each name is actually doing, including the only difference between them that changes what you would do on a Monday morning.

Internet marketing

The term of record from roughly 1998 to 2012. It is what the trade press, the conferences and the job titles used while the discipline was being invented, which is why the deepest writing on the fundamentals still sits under it. It went out of fashion rather than out of date.

Online marketing

The same thing, from the same era, favored by people writing for a general business audience rather than a technical one. If you find a distinction being drawn between this and internet marketing, someone is inventing it. There has never been one.

Web marketing

The current common term, and the one with the one real distinction in the group: it names the browser-based part specifically, meaning your site, search, email, social and paid media. That narrower scope matters because it is the part of a budget where attribution is genuinely possible.

Digital marketing

The widest of the four, and the only one that is genuinely broader rather than just newer. It also covers SMS, in-app advertising, connected TV and digital out-of-home — channels with no browser in them at all, measured differently and bought differently. If your budget has none of those in it, you are doing web marketing and calling it digital marketing.

So does the name matter?

For the work, no. For reading advice, yes, and in a way people get backwards. Older material filed under internet marketing is often better on fundamentals like intent, offer and measurement, because it was written before the tooling could do the thinking. It is the tactics in it that have expired, not the reasoning.

The one that should worry you

Not the name on the tin, but the date on the advice. A tactic that worked in 2010 and fails in 2026 usually fails silently: nothing errors, nothing warns you, the rankings simply do not come. Two examples further down are ours, and one of them we recommended at the time.

// What Survived

What survived the last twenty years, and what did not

Every item here was standard internet marketing advice at some point, ours included. The test that separates the two columns is simple and worth learning, because it will keep working on tactics that have not been invented yet: did it help because it created something a person wanted, or because it exploited how a machine counted?

Survived: earning links rather than acquiring them

We wrote in 2010 that links "need to be obtained the old fashioned way: by earning them with good, unique content". That has not needed a word changed since, and it now also decides whether a language model treats you as a source worth naming.

Died: article directories

In 2010 we published a guide to using them, complete with a list of the ones we used. Google's Panda update took the whole category apart the following year, and submitting to them now ranges between worthless and actively harmful. The passage is quoted below rather than quietly deleted.

Survived: keyword research, with one correction

Finding what people actually type is still the first move. What has changed is that volume alone is no longer the screen. A keyword can carry tens of thousands of impressions and almost no real demand, because the engine buckets variants under one label. The check is cheap and skipping it is the single most expensive error on a target list.

Died: keyword density and exact-match domains

Both were arithmetic dressed as strategy, and both were priced out by algorithm updates that understood language well enough not to need them. Anything that asks you to hit a percentage is from this family and should be treated the same way.

Survived: the landing page discipline

The conversion work described in our 2010 landing page post — one job per page, the shortest form you can live with, matching the message that brought them — reads as current. Interfaces changed; the psychology did not.

Died: the click-through numbers everyone still quotes

This one deserves its own exhibit, and it is below. The figures we published in 2010 for what each position on page one earns were correct at the time and are now unrecognizable, because AI Overviews and expanded results sit between the ranking and the click. Anyone still quoting them is quoting us, badly.

// From the archive

The receipts, quoted as we published them

Eight passages from our own archive, verbatim, with the dates on them. Some of this we got right and some of it we got badly wrong, and both are here, because a company that only shows you the pages where it was correct is showing you a brochure.

In 2006, some AOL search engine ranking data was leaked, and SEO researchers pounced. The analysis showed that the number one position brings with it a 47% average click through rate. Positions two, three, and four have click through rates of 13%, 9%, and 7%. Clearly, bringing your ranking up from third or fourth to first makes an enormous difference in a site's traffic and its bottom line if it is a commercial site.

Of course, these figures are only approximations, but they do seem to hold water. People notice great differences between their statistics between the top rankings. Anecdotal evidence suggests that going from the #2 to the #1 spot can increase traffic by 100% or better. Dropping from #1 to #2 corresponds to a 30% to 50% drop in search volume.

The most quoted numbers in the history of this discipline, and sixteen years past their expiry. Position one earns nothing like 47% now, because an AI Overview, a local pack, a video carousel and a People Also Ask block can all sit above it. We are not publishing a replacement figure, because there is not an honest one: the share depends on which of those the result page carries, and that changes query by query. Pull your own by position out of Search Console, which nobody could do in 2010 and anybody can do now.

It's like an arms race: as soon as people figure out and exploit some "new" wrinkle in SERP generation, the search engines have to find a way to stamp dishonest practices out. Otherwise, the search engines aren't worth much to people doing real searches. This arms race continues because making it onto the first page of search results is good, making it "above the fold" (in the upper 700 or so pixel rows) is better, and ranking number one is best.

Still the most useful thing to hold in your head when somebody sells you a tactic. Only the surface has moved: what is being gamed in 2026 is which sources an AI answer decides to cite, and that cycle is already well under way.

We've come down hard on link exchanges for the purpose of building your Google PageRank or search engine standing, and there's good reason for it. It started out as a way to cheat to get to the top. You give some links, and you get some back. It sounds harmless, and when done "organically" it's not just harmless, it's a great way to boost your position in the search engine rank pages (SERPs).

Start with the headline, which is the exhibit. Two years after we published a piece called "Link Exchanges Stronger than Ever", Google shipped Penguin and took the practice apart. We were hedged and careful in the body and we still put that title on it.

Look at it this way: If Google gave no influence to back links, either good or bad, or if Google didn't exist, would you link to those sites and ask for links to yours? Or alternatively, would you link to those sites even if you had no idea if they would link to you? If the answer is yes, then you're probably OK.

And here, three paragraphs below that headline, is the test that would have saved anyone who applied it. It works on every tactic that has appeared since, including the ones being sold this year. Would you still do this if the search engine could not see it?

Directory submissions help paint you as an expert in your field. If your site sells woodworking supplies, then articles about specific woodworking techniques or projects will help you gain a reputation as an expert, particularly if you submit articles to several directories. As your reputation grows, so will your site traffic. As an additional benefit, many of your readers may create links from their website to yours, meaning you end up with more back links than you put into the articles themselves.

Panda closed this in 2011 and the venue has been worthless ever since. What is odd is how well the reasoning survives its own venue: write something that shows you know the subject, put it where the people who care about it are, and some of them will link to you without being asked. That is a description of digital PR, written before anyone used the phrase.

If this is true, finding your way to the top of the search engines won't be quite so crucial, in terms of business success. The authors note that people may spend their entire day on the Internet and never really search the Web. Specific apps for email, social sites, news and business resources make it unnecessary to type and search.

Written at the end of 2010, taking seriously a Wired cover arguing that apps had killed the web. Search went on to roughly triple. We were watching the right question and the wrong door: the thing that finally broke the link between ranking and being found was not the app, it was the answer engine, and it took another fifteen years to arrive.

Will search-engine optimization maintain its place as a key to Web site success? The answer could be "yes" and "no" together. Relevant, reliable content that is useful on a consistent basis will still put sites near the top of the priority list.

This is the sentence that held while everything around it moved, and it is the reason the hedge is worth more than the prediction. Sixteen years, four or five platform shifts and one genuine change of medium later, the answer is still relevant, reliable content published consistently.

Start small. Participate in one or two social media platforms at first, and build your strategy from there. While social media marketing is increasing in performance it doesn't mean you have to tackle every single platform all at once.

Six platform generations later, still the advice, and still the one most often ignored. The failure it prevents is not being on the wrong platform; it is being thinly present on five, which reads to a customer as an abandoned account rather than as reach.

It's like any marketing strategy: you'll invest time, energy, and money (whatever that time is worth), and in the end, you hope to build up your brand and get more customers. Don't pin every hope you have on social media marketing, but don't sit it out either.

Written at the peak of the argument that social had replaced everything else, which is worth remembering now the same sentence is being written about AI search. "Whatever that time is worth" is the part nobody works out, and it is why social is so often the channel no one can say anything definite about.

Around 700 posts, published since 2003

Read the archive
// Straight Answers

The questions people arrive here with

Mostly asked by someone who inherited a marketing plan, or a consultant, written in a different decade.

What is internet marketing?

Promoting a business through the internet and measuring what it produces: search engines, your website, email, social platforms and paid media. It is the same discipline as web marketing and online marketing. The term dates from the era when the work was being invented, which is why so much of the foundational writing on it carries that name.

Is internet marketing dead?

The phrase is out of fashion; the work is most businesses' largest marketing line. What did die is a specific generation of tactics built on gaming how search engines counted things — directory submissions, link exchanges, keyword density, exact-match domains. If the advice you inherited is mostly from that list, it is not out of date so much as inverted: several of those items now cost you rankings rather than earning them.

What is the difference between internet marketing and digital marketing?

Digital marketing is genuinely wider — it takes in SMS, in-app advertising, connected TV and digital out-of-home, none of which involve a browser. Internet marketing is the browser part. In most mid-market budgets those are the same set of line items, which is why the terms get used interchangeably and why nothing goes wrong when they are.

How do I tell if old advice still works?

Ask what made it work. If a tactic paid because it created something a person wanted — a page that answered the question, a piece of work worth citing, an offer worth the click — it has almost certainly survived. If it paid because of how a machine counted, assume it has expired and check before using it. That test is why some of our own 2010 advice is quoted approvingly above and some of it is quoted as a warning.

Where should someone start today?

A site that can convert, then search — paid first to learn what converts, organic to stop paying for it. That order is set out properly on our web marketing page, along with the eight channels and what each cannot do. It is the same recommendation we would have made in 2010, which is either reassuring or dull depending on what you were hoping to hear.

Does any of this change now that AI answers the question?

The fundamentals hold. Measurement is where it changes, and considerably, which is what the click-through exhibit above is about: the relationship between a ranking and a visit has come apart, so being cited as the source has become its own outcome. Our SEO and AI search page sets out the framework for that in full.

// Results

Numbers don't lie.

16
Case studies with published numbers
19
Client brands
12
Countries the work has run in
22
Press features
TMS Brain Health
81.8%
Of all site traffic from organic search
Monthly organic users, against March 2020
2,000%
Phone-call conversions from organic search
52%
Timeline: Mar 2020 – Jan 2023 · #1 in LA & Santa Monica for TMS therapy
Utopia Management
247
Keywords in Google's top three, across city-level local search
Organic visibility, up 12.5 points
26.61%
Of the previous year's monthly organic users
280%
Timeline: 679 local terms tracked with the map pack — and still seven times the nearest competitor in 2026
Link Building & Digital PR
DR 82
Average authority across 81 earned editorial placements
DR 90+ placements
33 of 81
Featured in
CNN · Forbes · U.S. News
Timeline: Healthline, Nasdaq, Yahoo! Finance, Seattle Times & more
Budget Trucks (budgettrucks.com.au)
440%
Organic traffic against the penalty floor — an all-time high
Weekly organic sessions under the penalty
~1,300
Weekly organic sessions after the fix
~5,700
Timeline: Oct 2011 – Nov 2014 — twelve months suppressed, then the best weeks the site had ever recorded
SNS Nails
49.92%
Organic visibility — three times the nearest competitor
Monthly organic traffic, against the starting level
440%
Keywords in Google's top three
61
Timeline: Jun 2022 – Jun 2024 — up from 3% visibility, with nothing lost or declined in the top three
Budget Rent a Car (budget.com.au)
+20.6%
Organic users, year over year — 640,088 against 530,730
Australian-locale sessions
+696%
Bounce rate on organic traffic
27.6%
Timeline: Jun–Oct 2014 against the same four months in 2013 — the audience got bigger and it got local
Selby Acoustics (selby.com.au)
24.52%
Organic visibility — first in the category, ahead of JB Hi-Fi
Keywords in Google's top three
228
Estimated organic traffic
+174%
Timeline: Aug 2023 – Aug 2026 — up 11.5 visibility points while JB Hi-Fi, Officeworks and Harvey Norman all lost ground
On Campus Marketing (rhl.org)
+61.0%
Unique visitors from organic search, year over year
Visits from non-paid search
+49.0%
Selling-season window, measured a year apart
13 days
Timeline: May 2013 against May 2012 — the move-in selling season, non-paid search only
My Site Buddy (mysitebuddy.ai)
20
Active development days for a build costed at six months of senior work
Manual estimate
820–1,060 hrs
Shipped
120+ pages
Timeline: 15 Jul – 12 Aug 2026 · 361 commits, 9 concurrent workstreams, 11 releases — every one approved by a person before production
Ross Metals (rossmetals.com)
33
Keywords at number one — gold, chain, wire and permanent jewelry
Organic visibility, up from 0.40%
15.30%
Top-three rankings lost in twelve months
0
Timeline: Jul 2025 – Aug 2026 — about 3,900 searches a month held at position one, including "wholesale gold" at $3.72 a click
Isentia (isentia.com)
+61.4%
Organic sessions, year over year
Contact form submissions
+76%
Form completion rate, up from 8.1%
10.6%
Timeline: Aug–Sep 2015 against the same weeks a year earlier, across ten markets
George Clinical (georgeclinical.com)
+286%
Monthly sessions, January 2015 to August 2018
Organic share of all sessions
57%
Contact inquiries from organic search
55%
Timeline: January 2015 to August 2018 — organic finished as the largest channel, ahead of every other source combined
Maine Cottage (mainecottage.com)
80 points
Swing in year-over-year traffic growth, inside twelve months
Year-over-year traffic at the start
-40%
Year-over-year traffic twelve months on
+40%
Timeline: Jan–Oct 2013 finished +14.7% on visits and +18.3% on unique visitors
GoPromotional (gopromotional.co.uk)
1,682
Keywords at number one in Google UK — 240% of Vistaprint, 510% of 4imprint
Keywords in the top three
2,894
Keywords on page one
4,166
Timeline: Of 8,027 tracked — first on every band, and first in the category since 2010
Expedia Japan (expedia.co.jp)
20
Brand terms at number one on Yahoo Japan — every one tracked
Brand terms at number one on Google Japan
17 of 20
Generic travel terms on page one of Yahoo Japan
17
Timeline: May 2010 — including 海外ホテル, "overseas hotels", at number one on Yahoo and number two on Google
Private Jet Charter (privatejetscharter.net)
8
Country sites run at once — and every one of them grew
Average growth across the seven country sites
+77%
Germany, the fastest of them
+123%
Timeline: Eight markets in six languages — with the localized sites holding visitors two to three times longer than the global one
// Testimonials

What people say about working with us

We have been working with John and Web Moves for 14 years and the results have been astounding. John is a straight shooter — if he says he can do it, you can be confident he will deliver.
S

Shaun O'Brien

Owner, Selby Acoustics

Shaun was John's client

The great thing about John is his honesty — he tells it like it is. He is respected by major players including Microsoft and eBay, and media seek out his views: the front page of the Wall Street Journal among them.
P

Phil Leahy

Founder, MedCart Marketplace & Retail Global Events

Phil was John's client

John is the single most knowledgeable individual in the SEO industry I have ever worked with. Whether as a client, vendor or business partner, I cannot recommend him more highly.
M

Matthew Kligerman

Building Dirt — AI land development platform

John was Matthew's client

// Next Steps

Inherited a marketing plan you are not sure about?

Send it over with your site. We will tell you which parts of it are still true, which parts are costing you rankings rather than earning them, and which parts were never going to work — and we will show our working on each, because you should not have to take that on faith either.