Ask us a question!

Web Moves Blog

Web Moves News and Information

Archive for the 'Google' Category

It’s not Google that needs a boost. Nor is it Google that gets a boost. It’s Google Boost, with a capital “B.” Which is what?

It seems a bit odd to talk about Internet marketing and advertising in terms of history but the truth is this online giant has been in the ‘Net advertising game for several years.

Not too long ago Google introduced such ideas as AdWords and Simple Ads, the latter meant to make the advertising process automatic. While this idea didn’t work out too well, the company refused to give up. There were ads that targeted local listings and there were Tags. Now, the Simple Ads idea has returned under the name “Boost.”

You may wonder what significance the title has, since the company itself is not the one getting the leg up. Actually, the boosting power goes to businesses. Boost establishes an AdWords program that is a bit more focused than the traditional campaign. This one is automated based on business categories and other information in the ad itself.

Here’s the key: Google determines how the advertisement is triggered based on specific search words.

OK, that sounds straightforward enough. What’s the payoff?

Business owners connect with customers in their own coverage area. Google puts it this way: business owners have a “quick and easy way to share information” with the potential customers who will be searching for them online. However, if you are the owner of a small-business in areas outside the major metropolitan areas it may be awhile before you get the benefits of Boost.

The first roll-out was in Chicago, San Francisco and Houston. Of course, the program will be available in many more areas than that, eventually. Initial information about advertising content shows that the listings will include all the basic and necessary information such as business name, address, phone number and Web site. But the ads will also offer data like reviews and star ratings.

Boost advertisements will be in the Sponsored Links area of Google pages, with appearance determined by relevance, keywords and some information provided by the person doing the search. In addition to submitting a description, categories and so on, the businesses will set a monthly budget to cover the advertising costs.

If you still don’t see the major benefit of this new advertising method, consider this: The business owner won’t have to stay on top of the advertising content as long as it’s accurate. That’s right; Google will assign keywords after the initial set-up. Boost takes the process of reaching area customers beyond the traditional search-engine optimization, Twitter and Facebook.

Short Descriptions

As we mentioned, the business owner will provide an initial description, along with a small amount of additional information. That description is limited to 70 characters, so accuracy of language is going to be a key factor. Business owners also choose where the ad will send potential customers – their own Web site, a Google landing page etc.

The key description items will be “what” and “where” as you might expect. Of course, the person searching will also be directed based on keyword and business location. Relevance will play a major part in business success through Boost since those relevant keywords will determine if the ad will appear on google.com or on maps.google.com.

Let’s review: Google Boost takes AdWords to another level since there won’t be any need to conduct keyword search or worry about targeting a particular geographic location. The process is automatic. As Google explains, if the profile page comes up in a search the location pin makes the result more prominent than AdWords did. The pin appears on the listing and on the map. Tags appear if you subscribe to them.

Wider Reach

Boost is already spreading its wings. In November, the company announced availability in San Jose, California, Boston, Washington D.C. Seattle, Orlando and several other cities. It is also available for all local businesses in Illinois.

With all of this boosting that goes on, what changes are made to the original listings, rankings etc. According to Google, Boost doesn’t change ranking of the organic, free business listings. The company also points out that AdWords customers are invited to use Boost if it’s available. In the interest of honest advertising, the company emphasizes that “Adwords provides you with more advertising options and more detailed controls. With AdWords you can control keyword selection and bids, target both locally and nationally, get advanced reporting, and take advantage of different ad formats such as video, display on thousands of partner sites, and more.”

One of the benefits for Google, and ultimately for the owner of a small business, is that using Boost requires you to claim a Places page when you set up Boost. As some reviewers have pointed out, the percentage of small-business owners actively engaged in self-service marketing online is rather small (probably less than 10 percent). Automation with benefits is certainly going to be enticing to businesses that must watch their advertising and marketing budgets very closely.

If all of this explaining still doesn’t get you to the heart of the matter with Boost, take a look at a result on Google Maps. As the tutorial shows, your business listing should appear in the regular search listings when someone searches for a business like yours. Most relevant information appears first, as usual. But with Boost working, your business information is eligible to appear above the standard results.

That’s right, above and to the left of the map, with the blue pin right there for everyone to see! A similar “boost” is given when the results are shown on a Google search page.

Google has established these guidelines for Boost:

  • Business name
  • Address, phone number
  • Description, 70-word maximum
  • Average star rating and number of reviews
  • Link to Place page

The program is being sold as a way to attract more local customers while paying only when someone clicks on the advertisement. One of the key selling points, especially for the business owner, is that there is no need to devote time and personnel to ongoing ad management.

Ad effectiveness is tracked on the Places dashboard for each business. Owners can see how many times the ad has appeared, how many times users clicked on the ad, cost for a specified period of time as well as actions and impressions per keyword.

Business owners control their advertising expenses on a monthly basis. Google offers a number of price ranges. But the owner of the small business can also “set your own monthly threshold equal to or greater than $50 per month.” Boost participation can be canceled at any time.

With all of the hype and the name Google attached, you would think that Boost is the greatest thing since, well, since sliced bread. How has the program been received since its recent introduction? Remember, the plan has only been available for a short time.

We found one review posted on www.newbasellc.com that gives mixed reports. The author referred to Wichita, Kansas as being one of the “lucky” locations and did a bit of research on how the program worked for a particular business Web site there. The company set a $170 monthly budget. This one business campaign had 1245 keywords.

Here’s the way the writer summarized the experience: Boost is managing the AdWords campaign but it doesn’t seem that Boost provides any special treatment. “Boost ads are still competing against every other AdWords advertiser, and there are several factors that go into how well an ad will do that Boost does not seem to be taking into account.”

This item was posted on January 2, 2011(relatively recent). But it seems that the company allowed enough time for the Boost to show results. In the author’s opinion, “Basically, the value that Boost provides, is to let local businesses advertise on Google search, on a small budget with no headaches.”

In all the material we’ve read about Boost that “no management necessary” item is the major benefit. It seems small businesses will have to start weighing the return-on-investment based on the amount of time they don’t spend with online advertising. The author of the NewBase review feels that Boost will only provide “good results for certain markets” and may cost local businesses “more in the long run.”

Some owners of small business in the United States will probably react with dismay, since Boost seems to be yet another marketing “thing” to worry about. Some may ask why they can’t just stay with the more traditional style of advertising and hope that their limited online efforts produce results.

As buyers become even more selective, due to expanded access to information as well as sources for products and services, business owners must continue to find the most efficient, productive marketing/advertising methods. If they don’t they will find their revenue numbers don’t exceed expense numbers. Maybe it’s time to go back to direct marketing and snail mail!

Google Chrome is currently world’s third popular browser, after the Internet Explorer and Mozilla FireFox. Although it is only two-and-something “years old”, the Chrome has quickly gained popularity due to extensive advertizing campaign – Google can afford that, of course. However, in order for advertizing campaign to succeed, the featured product should be, at the very least, adequate. Moreover, newly introduced items (in almost any industry) should offer certain innovation or at least a slightly different approach.

When Google launched the Chrome their basic idea was “simplicity and minimization”. No menu, no additional toolbars, small symbols, partially hidden option bar… Everything was designed to maximize the internal area – the one that has the website loaded. And this idea had actually worked – many people find the Chrome design to exactly suit their needs.

It seems that Google is taking these ideas one step further. Reportedly, when discussing several possible layouts for the next version of Chrome, Google designers even consider the option of removing the URL bar – well, not exactly removing, but hiding it when it is inactive. It would pop-up whenever the user needs it, allowing new URL entry.

As already said, this is only one of the four possible layouts, but the trend is clear. Bigger viewport, less menus – the idea is extremely appealing for those who like to surf the web from their iPad or SmartPhone.

Numerous websites reported that Google is ignoring the page title tags, replacing them with something “equivalent”. The discussion started on the WebmastersWorld forum with several “upset” webmasters claiming that Google is shoeing page titles that are different from what is included in the page HTML.

Well, instead of being upset, I would rather try to understand the issue. Not a big fan of Google myself, I still recognize the fact that whatever they do, they do for a reason. Matt Cutts says that “We (Google-J.S.) reserve the right to try to figure out what’s a better title.” Of course, one can shout “who are you to determine a better title for my page”, but the answer to this is pretty simple – they are GOOGLE, world’s number one search engine. And with the SPAM issue so hot, their quest of fighting “crawler-fooling-techniques” is understandable.

So, when does Google try to find an alternative title for a page? According to Google’s John Mueller, this happens when “the titles are particularly short, shared across large parts of the site or appear to be mostly a collection of keywords.” Those titles are regarded as “inappropriate” by the search engine that will try to replace them with “other text on the page”.

Some might see this as a violation of rights and yet another step towards global domination by the greedy Google. What I see is the basic principle of SEO – offer a solid and interesting content in your website and you will rank high. Page title should definitely be remarkable and unique, providing the user with the most important info about the page. So, instead of complaining about Google policy, go and check your page titles. If they are good I am sure Google won’t touch them.

The battle between FaceBook and Google mightbe overrated, but in terms of innovation, both companies are definitely doing their best. In the “50 Most Innovative Companies of 2011” list, published by Fastcompany Magazine, Facebook, the leader in 2010 is placed third (“For 600 million users, despite Hollywood”).

Notably, one place ahead of the world’s largest social network is the micro-blogging website Twitter (“For five years of explosive growth that have redefined communication”). 200 million users mark is certainly not far away.

At the very top, placed first, is Apple (“For dominating the business landscape, in 101 ways”). iPad is probably the reason they went two places up from last-years third position.

And what about Google? And Microsoft? Don’t worry, both are there. Google is sixth (“For instantly upgrading the search experience”) – one place behind Groupon (5), whose courage is also admitted (“For reinvigorating retail — and turning down $6 billion”). Microsoft is only 37th – but still 9 places up from last year. Bing, and Win Phone OS 7 are both noted as good products, but it is the hand-free Kinect that impressed Fastcompany, “turning the human body into a game controller”.

Another notable inclusion is LinkedIn (“For turning 90 million members into the world’s most useful career database”) and Russian search engine Yandex (26) that is given credit for successfully battling Google in the Russian search market niche and for various complex algorithms. The list, of course, includes off-line companies, such as Nissan(4, “For creating the Leaf, the first mass- market all- electric car”), Trader Joe’s (11, for “For vaulting past Whole Foods to become America’s favorite organic grocer) and Snohetta (35, “For design that’s both social and beautiful”).

Getting included in Google News database is not an easy task. Their guidelines are not that clear and sometimes it appears that you have to do something special to get listed. Here is an example of our communication with Google regarding the matter. Doesn’t make much sense, right?

However, it seems that even if you are among those fortunate to get listed in the Google News database, your worries are far from over. According to a public announcement, made by Harvey P. from Google “… we (Google – J.S.) periodically review sites in our database. Sometimes, we include or remove sites based on a series of quality guidelines…” This means that you can get “kicked off” from the list any time. And as Harvey confesses, sometimes even without a proper explanation: “…Google employees don’t comment publicly on why a specific site has been removed from Google News.… when it comes to questions seeking input about a site’s removal, our team will not provide public feedback.”

He, of course, recommends contacting Help Center in case of site rejection or removal, but clearly states that “…we can’t promise personalized responses for every email.”

So if you had worked so hard to be included in Google News and all of the sudden you are not there anymore – there is a chance you will be left wondering what you did wrong. It seems, the wrong thing is to count on Google. But the sad truth is that website owners do not have much of a choice. Not yet…

GoDaddy might not be as familiar name as Google to ordinary internet users, but most webmasters had, of course, heard this name. GoDaddy is currently on of the leaders in webhosting industry, providing various related services, such a website hosting, domain registration, dedicated servers, email plans, etc. Although dominating the market is not something GoDaddy had achieved, it might very well be on their mind.

It has been reported recently, that Google and GoDaddy enter certain form of partnership considering a “WebSite Tonight” feature, offered by GoDaddy. This service is a powerful tool that allows users create a website pretty quickly by using one of the available pre-designed templates, making it look almost “professionally designed”.

Google’s share of WebSite Tonight is offering various add-ons, widgets and tools that might be useful for a website owner and/or visitor. These include customizable search bar, Google Webmaster Tools, SEO-checking tools and more. Submitting website to Google is also made easier, helping webmaster to appear in the listings of world’s leading search engine quickly. Some tools will be available during the website building process; others are incorporated into the website’s control panel.

Twitter has been here for over five years, but it has become a real “hit” only recently. During the last Superbowl game, a new record for number of over 4000 tweets-per-second was recorded, emphasizing the usefulness of this tool when you want to share your thoughts/impressions/ideas/anything else quickly.

But maybe the founders/owners of twitter have finally decided to make some serious profit from the almost-two-hundred-million registered users? According to some unofficial reports, Twitter had talks with both Google and FaceBook about a potential deal – that is the buyout of Twitter, of course.

While the talks are, reportedly, in the very early stages and seem more like a “what-if” scenario for Twitter, the figures mentioned show that the micro-blogging site’s value went up considerably. It is now estimated about $10 billion, opposed to about $3.7 billion figure, reported about a year ago.

An interesting is that the two “potential buyers” are Google and Facebook. Not Yahoo, not Microsoft… With Google being a runaway leader in the search industry niche and FaceBook establishing itself as an undisputed number one social media , blogging (and micro-blogging) seems like a field that neither of the two has a real advantage. So, will Twitter serve as a neutral ground for a decisive encounter between the two giants? I guess it will take several months, and maybe years until we get a conclusive answer to this question…

Woke up this morning thinking further about my statement yesterday that Microsoft should by Twitter.  I really think that if Google does not buy Twitter and it lands in the hands of Microsoft, it could potentially become a great equalizer. Bing’s real time search results would be exclusive and therefore at the very least very different from Google. Bing needs to do something, it is sort of floundering as many companies do when they are not really committed to being the best.

On the other hand if Facebook buys Twitter, Google has a much bigger problem, potential elimination from real time search. Facebook is the number one visited website in the world. Now this is great, but their problem is, their visitors are not interested in buying anything, they do not click on ads, they do not convert into $$, and this is becoming a problem for the future of Facebook. It is sort of the old school internet business model on steroids:  build it,make it cool and free,  get traffic, and with traffic all your problems will be solved.  Now if your roll Twitter into Facebook, you do not get any better profit generation, but now you hold all the cards in real time search. Facebook could place extraordinary value on this real time data, and begin to charge search engines massive amounts of fees to access their websites and data. If the search engines do not agree to pay these outrageous fees, then Facebook can begin to build their own search engine. Even if their algorithm was not very robust to begin, with having the real time data from Facebook and Twitter would insure that they provide phenomenal real time information (that would not be found anywhere else) and can use this real-time data VERY effectively. It is a fact that no one is really Tweeting or Facebooking about the spamming Viagra website they found on page one of Google, nor the insurance website they found in BING. Therefore Facebook would be able to quickly put a serious reduction on spam, create a place in search, and provide themselves with very bright future for profitability and a serious chunk of what Google and BING currently have.

As an internet marketing professional, I really do not care who does what. I do not own the game, just play by the rules set forth by people far smarter and wealthier than I. I must say though, I really like Twitter in the hands of Facebook or Microsoft. Lets see what Google is really made of….

I was in the shower this morning, considering the impact that Twitter and Facebook have had on Google’s search results. After reading Rands test results from Twitter links versus traditional text links in ranking pages within the Google search results, it is clear that Google is placing significant weight on links from Twitter and Facebook. Based upon this information, one would assume that if Facebook and Twitter no longer permitted Google-bot access their websites, Google’s algorithm would have to be seriously adjusted.  It would probably end up in pushing Google search results to displaying only yesterday’s news and information, instead of real-time search results currently based upon the linking patterns Google-bot gets from Twitter and Facebook.

I was just reading a blog post on searchengineland about Twitter being acquired by someone, whether it be Google, Microsoft or Facebook. I find this concept interesting: Whomever buys Twitter will have the most updated real-time content online. I believe that the acquisition of Twitter must be made by Microsoft. This would give Microsoft its first leg up on Google in search. Microsoft could probably license the access to Twitter to Google for hundreds of millions of dollars.

The facts are quite simple that without Twitter and Facebook links, Google’s sort of screwed. Unfortunately Google’s recent behavior has created a bit of industry anger towards its online business practices. I think this is why Groupon did not sell to Google.

I wanted to mention that this blog post was written with the assistance of NaturallySpeaking by Dragon. If you have hesitated in using speech-recognition software, I would say now is the time to give it a try. I think that using this software will make it much easier for me to blog from this point forward.

While I’m getting NaturallySpeaking a plug, I may as well mention the really really cool viral marketing tool they’ve built on their website. It’s called Fingers of Fire.

How big should you be to successfully fight Google and beat it? Pretty big probably. Far bigger than blekko.com and DuckDuckGo. Even being a multibillion company, such as Microsoft, is not enough – Bing is still behind in the SE battle. Having the law in your hands, however, might help. Especially, if you are the law. Especially in China.

Chinese government has a very strict policy considering the internet, and censorship of information is a major part of it. Back in 2006, Google has agreed to censor the results, despite the critics – a footstep on the Chinese soil was too big to give up at the time. However, when issues arouse in Jan 2010, with the renowned “hacking human right accounts” accusation, they stopped the censorship. And then the government stopped them. Since January 2010 nobody can access Google from inside China (Honk Kong is one exception with the British influence sealing certain autonomy even under Chinese rule). Other options, such as Baidu, who was local Search Engine market leader even when Google was there, or the recently launched goso.cn are, of course, available.

After one year without the about-500-million Chinese users, it seems Google is willing to at least negotiate. According to Google’s Patrick Pichette, the company is going to re-enter the Chinese market soon, opening new horizons to the people of China. The question, of course, remains about the compromises that have to be reached with the Chinese government. Currently, it seems that the communists have the upper hand, as Google needs China more than China needs Google…